Testimonials

Read what our customers are saying about Filco

ANGIE’S LIST MEMBER COMMENT October 24, 2011

Excavated, removed underground heating oil tank, back filled hole, disposed of tank, obtained permit, provided certificate of decommissioning.Member Comments: The job went well. A couple of young guys came out. I share the driveway with my neighbor and they were careful of both houses as they brought the backhoe up for the excavation. They had the tank out in short order and filled the hole back up.
Andrew R.
Seattle

ANGIE’S LIST MEMBER COMMENT July 11, 2011

Filco removed an oil tank from my yard. Because of its location, the two workers had to dig it out by hand, then pull it out and use a hand cart to get it to their truck. Then, the hole was filled in and leveled to patio height. Everything went smoothly. The job was a lot of work because of the tank’s placement near the house foundation yet they handled it well. We were very happy with their work ethic and how they cleaned up. Would definitely recommend this company!

Drew T.
Bellevue

ANGIE’S LIST MEMBER COMMENT July 9, 2011

I received bids from three companies to decommission an old heating oil tank I found buried in my back yard. All three bids were very close in price (not cheap at all, but I had to do it), so I went with Filco because they said they could do it in the next week. They actually came a few days ahead of schedule and did the job in less than two hours, pumping out the old oil, filling the tank with foam, cutting and permanently sealing with cement the filler pipe a few inches below grade. They were fast and clean. The certificate from the fire department came within a week.

Thomas P.
Seattle

ANGIE’S LIST MEMBER COMMENT March 31, 2011

They were great. They were very professional and prompt. They did the work well. They were honest. They did return calls. They did what they said they were going to do when they said they were going to do it, unlike some other people who were no-shows. This company is truly a business. Lots of people who do this type of work think they are in business, but they are pretty laid-back. They are self-employed types who are a little light on the “employed” side. This company is dependable, and they do a good job.

Kathryn W.
Bellevue

ANGIE’S LIST MEMBER COMMENT March 31, 2011

Filco removed our leaking oil tank along with contaminated soil, treated the remaining soil, and refilled the now rather large hole.  PLIA paid for the contaminated soil cleanup, which was more than $15K.

I interviewed other oil tank removal companies, but Filco is a cut above the rest.  Nate managed the project and is very responsive and personable.  We had just bought this house and were converting from oil heat to a heat pump, so we wanted to remove the old oil tank.  As soon as the house closed and before we had the tank removed, we applied for insurance through PLIA (State of WA).  When Filco dug it up, the tank was leaking oil like a sieve, so the contaminated soil had to be cleaned up.  Filco helped establish a claim with PLIA, so the work would be paid for.  It took several weeks from start to finish for the process because soil testing had to be performed at various stages.  We are very happy to have that oil mess out of our back yard.  In the event we ever want to sell the house, we have the cleanup certified by Filco.

Megan D.

Seattle

ANGIE’S LIST MEMBER COMMENT March 31, 2011

I wish there was a category in Angie’s list for oil tank removal and soil testing, because in addition to the excavation Filco performed, they tested the soil, excavated, and removed the oil tank, cleaned up the contaminated soil and filled the hole with clean soil.

From start to finish, Filco was terrific.  They did what they said they were going to do, they had severals days they were on the job, and they were on time every time, the service professionals and Nate were courteous and professional, and respectful of our home.  Would recommend them any time!

Bonnie B.

Seattle

LETTER - May 2, 2010

On behalf of the entire Shoreline Fire Department: Words cannot express our gratitude for your expertise, enthusiasm and generosity in helping us solve one of the most challenging human service project Shoreline Fire has ever encountered.Your help with the draining and removal of the oil tank on (address left out) was especially appreciated by our firefighters…your expertise and efficiency and very timely handling of this problem made that project so much easier.

Your willingness to give your own time and to use your exceptionally varied and unique skills in our community is something we will never forget. With just one phone call you came forward at a time when we were desperate for help – and took care of our needs without question.

This family living in our community really needed some help. With your assistance we were able to better their lives by cleaning up their property, restoring their heating system, and make their home warm, safe and dry.

Your involvement was very much appreciated!

Sincerely yours,

Mark Bunji
Fire Chief

ANGIE’S LIST MEMBER COMMENT – March 9, 2011

I used Filco Company to take out my oil tank when I decommissioned it.  They filled it up with sand and did a bunch of stuff to make it so that it wasn’t usable anymore.  They did a good job and they did it quick.  I didn’t have to wait or anything.  I was please with the price and it was fine.

Sandra S.

Seattle

ANGIE’S LIST MEMBER COMMENT – February 3, 2011

I used FILCO to decommission a residential oil tank approximately a year after I converted the house to gas heat.  I requested an estimate on the company website, and the company responded the next day with a phone call.  They came and inspected the tank within a day or two and then faxed me an estimate.  I got bids from three companies, and FILCO’s price was comparable to the other two.  I had questions about the process, and these were answered promptly.  The work was done while I was not home, but was done with no damage or debris left on my property.  Everyone I dealt with at the company was friendly and professional.  It was definitely a positive experience.

David M.

Mercer Island

ANGIE’S LIST MEMBER COMMENT – May 17, 2010

They were professional, on-time, and fast. Except for having been home and thus watching them clean the tank and seal the openings, I would never have known they had been here. I like that they donate the remaining oil.

Josh F.
Seattle

ANGIE’S LIST MEMBER COMMENT – June 1, 2010

The removal was extra hard for them because my side yard is not vehicle accessible. They had to hand carry all equipment and fill dirt up about 14 stair steps from the street, which is about 12 feet lower than the yard. They preserved the sod, carefully remove and later restored plastic irrigation pipes that I told them were buried above the tank. They checked the soil beneath the tank and the bottom of the tank for evidence of oil leakage. I chose not to have soil samples lab tested because of cost and lack of leakage evidence. Today, the area looks just as it did before they started and the lawn sprinklers work just as they did before.

Dennis O.
Seattle

INSIDER PAGES REVIEW – June 5, 2010

These people are fabulous. The bid for having the tank removed and merely having it decommissioned was about the same. The bid consultant gave the pros and cons of each.

We decided to go with the removal just to make sure we had no future liability and while the removal would still be covered by the state liability insurance.

Thanks heavens we did as it turned out there was a small, (undetected by the oil company), leak. Filco took care of everything – all the filings with the state that they could do and directing me to do the parts I needed to do.

Then they made all the tests and excavations and the re-tests and getting the yard back into usable condition. They did everything they could to make an unpleasant experience the best it could be under the circumstances.

Now we are secure in the knowledge that any possible source of contamination is gone and that we will never have any future issues (for instance were we ever to sell the house in the future).

I highly recommend this company. They are great professionals.

Catherine F.
Seattle

ANGIE’S LIST MEMBER COMMENT – July 8, 2010

Our old underground heating oil tank was decommissioned many years ago, before there was formal record-keeping for such things. We figured we needed better documentation and hired Filco to provide it. A strong young man came out and excavated a hole about six feet deep looking for traces of the old tank. He found part of the old fill pipe, but no contamination and no trace of any large metal objects in the vicinity. We received a letter about a week later stating the work that was done and what was and was not found, but stopping short of certifying that there was no buried tank on the property. OK, that’s fair. I was later able to get a scan of the 17-year-old permit our contractor got from the city for “oil tank removal”. That, the company’s 1993 receipt for “oil tank removal,” and Filco’s work will have to be enough. Barring excavation of the whole yard, Filco did the best job they could. I’m satisfied.

Paul A.
Redmond

EMAIL – October 28, 2009

Nate, I don’t usually take the time to do this but everyone once in a while you get the type of service that knocks your socks off and it’s important to recognize when it happens. Ron was so incredible helpful and went above and beyond I had to drop you a note to let you know what a fantastic employee you have. Ron, went the extra mile to work with me on decommissioning a tank yesterday that would have required us to rip up portion of our deck for access had he not offered to spend a little extra time to try a solution that didn’t require us to permanently damage the deck. Most people would have taken the easier route and required that we rip up the deck but Ron wasn’t afraid to get a little dirty and apply extra effort so that we could gain access without damage.

Ron was on time, courteous and efficient. Thank you for an incredible experience that is so hard to find these days. You should be very proud to know the job he is doing and how he is representing your company. Please personally thank Ron again on my behalf.

Regards,

Chris B.
Bellevue

LETTER – September , 2009

Dear Mr. Montgomery, Thank you very much for the excellent service and helpfulness you provided to us during the time when our oil tank failed. Your prompt response to our call and your efficient and professional good work by your crew was most appreciated. The careful clean up you provided was extensive and we are grateful for the shelves.

We recommend your company for outstanding service.

With sincere appreciation,

Paul and J. Q.
Seattle

NOTE – October 24, 2009

Filco, I’m very happy with the way everything about this job was handled: From the first phone call I made to your office to the swift completion of the work and the prompt billing afterwards. Thank you!

Sincerely,

Gail K.
Seattle

NOTE – August 3, 2009

It is rare to find a contractor that does exactly as they promise for exactly as they bid, on time, and professional! In fact you maybe be the FIRST.

Thanks,

Dan
Fircrest

NOTE – August 19, 2009

LaVerne, Your guy that came to do our job was the BEST!

Please thank him again for being patient and waiting for the other crew.

Thanks so much!

Tami
Bellevue

LETTER – July 19, 2009

Just a quick thank you to all of your folks who helped us with the tank.

From my initial phone call through all the phases of digging etc to the final visit to cut off the pipe stub. EVERYONE of your employees did great work and were a pleasure to work with.

Such great people are not always the norm when doing business these days and we really appreciated it.

Thank you for making an experience that one doesn’t look forward to, be the best it could be.

Sincerely,

Anthonthy F.
Shoreline

ANGIE’S LIST MEMBER COMMENT - June 23, 2010

They excavated. They evaluated the situation, disabled it correctly and certified it. We spent about $2000. The experience was fine. It was uneventful. They were on time for the appointment and got everything done on time. They did what we asked them to do. It was all satisfactory. We will use them in the future.

-Toni R.
Seattle

NOTE - April 8, 2010

Thank you – Job Well Done

John
Seattle

TELEPHONE CALL – October 20, 2009

David B. from 501 Construction said that “Tim Ayres and the crew did a good job and will definitely use Filco again in the future.” Also, he would refer us to other people.

EMAIL – July 27, 2009

Nate,

Thanks to Filco for all of their hard and quality work. (name removed) and I are very happy with our front yard being back to normal. It is nice to know that al of the correct actions were taken along the way. We feel we did the right thing removing the tank and contaminated soils on our property. Thanks for making that happen. (put that on your website)

Regarding the tube that stands out of the ground, I am assuming that it’s the feeder tube for the enzymes you mentioned? Do I cut that down as some point, or do you send someone out over time for repetitive applications for the enzymes into the future. Let us know when you get a second.

Gregory J.
Seattle

LETTER - July 19, 2009

Just a quick thank you to all of your folks who helped us with the tank.

From my initial phone call through all the phases of digging etc to the final visit to cut off the pipe stub. EVERYONE of your employees did great work and were a pleasure to work with.

Such great people are not always the norm when doing business these days and we really appreciated it.

Thank you for making an experience that one doesn’t look forward to, be the best it could be.

Sincerely,

Anthonthy F.
Shoreline

EMAIL – June 30, 2009

Hi Phil,

Just wanted to thank you for having your crew remove my tank. They were very professional, got right to work, and left the yard looking good!

Thanks again,

Nathan
Seattle

TELEPHONE CALL - June 18, 2009

“Tim Ayers, your estimator did an excellent and professional job. Also, your truck guy, he was very professional. Very nice guy. You have a very good work crew at Filco.”

Robert K.
Edmonds

TELPHONE CALL – March 19, 2009

“Thank you for the awesome job. I have a lot of flowers around my tank, and they are untouched and intact and I’m very impressed!”

Anne
Seattle

ANGIE’S LIST MEMBER COMMENT - February 20, 2009

I saw Filco at their booth at the Home Show. They agreed to remove my oil tank and bill me. A few days later, the tank was gone. It was not easy to get such a big tank out of my back yard, but they did with no damage to my house or fence.

Kathy W.
Seattle

NOTE - January 2, 2009

Thanks for the great job. Your technician was very professional, cleaned up great, and was in and out quickly.

Jeff V.
West Seattle

ANGIE’S LIST MEMBER COMMENT – October 31, 2008

When we bought our house last year, we had an old oil tank in the back yard that was no longer being used (the house had been using natural gas for years) and needed to be decommissioned. There are a couple of companies in Seattle that do this work and we go estimates from both. Filco had the best estimate and best customer service, so we went with them. We are happy with the work, although if we had to do it again, we might consider having the tank removed completely instead of just filled.

Julie W.
Seattle

ANGIE’S LIST MEMBER COMMENT – June 8, 2008

The company showed up on time and gave a detailed bid breakdown. They were very professional. I did not choose them based on a better price I received from another company. Their price was $875 for the work. I would have them bid again as I always get two bids on every job.

Mark S.
Kirkland

ANGIE’S LIST MEMBER COMMENT - June 3, 2008

They are very professional about the job. They are very friendly when they are out there working. They clean up everything when they are done working.

Kathleen G.
Seattle

ANGIE’S LIST MEMBER COMMENT – December 3, 2006

Best experience with a home contracted service, ever! Gave a fast accurate bid. Did the work in short order, provided the certificate from the city, all with no fuss. We made one phone call for the bid and then engaged them. They came when they said, did the work carefully and fully and then quickly followed up with certification from the city and at the exact bid price. Really efficient, and competent service. Cannot recommend them enough.

Stephen D.
Seattle